Delete your LARGO account

For the LARGO, LARGO Store and LARGO Rider apps by LARGO PHILIPPINES

In the app

1. Open the LARGO app and sign in.
2. Go to Account (in the Store app: the Store tab; in the Rider app: Account).
3. Tap Delete my account.
4. Type DELETE and tap Delete. Your account is deleted right away and you are signed out.

If you have an order or delivery in progress, finish or cancel it first. Store owners need to email us to close their store before deleting their account.

By email

If you can no longer open the app, email largophilippines@gmail.com from the email address on your account, with the subject "Delete my account". We will confirm it is you and delete the account within 15 working days.

What is removed

• Your name, phone number and photo
• Your saved delivery addresses and favourite stores
• Your login: email, password and links to Apple, Google or Facebook sign-in
• Your address and notes on past orders, and comments on your ratings
• For riders: plate number and location

What is kept

Records of past orders (items, amounts, dates and the store) are kept without your personal details for as long as Philippine tax and accounting rules require, generally up to 10 years. See our Privacy Policy for details.